Thursday 23 February 2012 3:22 AM
The Philippines have been a Business Process Outsourcing destination for many companies over the past few years and in recent years, the KPO Philippines industry is also growing and looking to be a promising new business niche. KPO (Knowledge Process Outsourcing) is generally known as the more specialized and complex brother of BPO. KPO is [...]
As one of the leading offshore destinations in the knowledge process outsourcing (KPO) industry, India certainly has much to look forward to in the future. Several organizations and companies have released studies predicting the likely path the KPO India based companies will take, the market share the country will enjoy, and the possible areas for [...]
Those who hear KPO for the first time may think that it’s just a typo of the otherwise well-known BPO industry, but Knowledge Process Outsourcing is actually an emerging new industry in its own right. KPO is more than just a letter away from BPO (Business Process Outsourcing); KPO offers specialized services that call for [...]
KPO, or Knowledge Process Outsourcing, is a kind of outsourcing that involves employing highly skilled and educated employees for specialized knowledge and information-related work. The employees can be from a company’s subsidiary or a different company offshore or in the same country. Offshore KPO is particularly useful for most companies as it saves operational costs, [...]
In the past few years, Business Process Outsourcing (BPO) companies have contributed to the Philippines’ economic growth, and in more recent years, Knowledge Process Outsourcing has come to the country as well. Several KPO companies have cropped up or have taken up offices in the Philippines, but first things first. What is the difference between [...]
The KPO services a company offers can vary from provider to provider; since the KPO (or Knowledge Process Outsourcing) industry is growing at a fast pace, a company looking to outsource can be reasonably sure that most KPO service providers offer what they need. KPO business entities can offer a gamut of services from accounting [...]
In 2005 NASSCOM, the chamber of commerce of the IT-BPO industries in India, boldly predicted that KPO or knowledge process outsourcing would grow from $1.2 billion in 2003 to $17 billion by the end of 2010. The real figures, however, fell significantly short of the mark with the Indian knowledge process outsourcing market currently standing [...]
Great news for the Philippine KPO outsourcing space as the Outsource Portfolio (outsourceportfolio.com) has released another report outlining the growth of the Philippines as one of the world’s more competitive business process and knowledge process outsourcing destinations next to India. The research paper compares the Philippines with other major outsourcing spaces such as India and [...]
In recent years, the number of Philippine Knowledge Process Outsourcing (KPO) companies has been increasing as its Business Processing Outsourcing (BPO) industry matures. Unlike BPO firms, KPO companies provide higher value services that require advanced information search as well as analytical, interpretation and technical skills. Typical services offered by KPO companies include business and financial [...]
The Philippine’s Knowledge Process Outsourcing (KPO) sector is rapidly becoming one of the outsourcing industry’s biggest players. The knowledge process outsourcing sector has also grown in both size and total revenues in the past couple of years. Initially, the country’s locally owned and foreign-owned BPO companies offered only simple data entry services, call center services [...]