Key Facts About KPO
Knowledge Process Outsourcing or KPO is regarded as the higher evolution of Business Process Outsourcing. Individuals working within KPO produce high-value work and have specialized skills, knowledge and business expertise. Unlike their BPO counterparts whom handle large volumes of back-office processes, KPO specialists lead responsibilities which require higher education, higher analytical thinking, expertise, skills and qualified experience.
The Philippines vs India
As a multi-billion global industry, the Philippines continues to challenge current global outsourcing leader, India.
Core advantages
The Philippines continues to thrive with it low cost, quality labor, cheaper operational expenditures, and its deep and unique history, relationship and affinity with Western cultures.