End of Recession May Restart Stalled Growth of India’s Knowledge Process Outsourcing Industry
In 2005 NASSCOM, the chamber of commerce of the IT-BPO industries in India, boldly predicted that KPO or knowledge process outsourcing would grow from $1.2 billion in 2003 to $17 billion by the end of 2010. The real figures, however, fell significantly short of the mark with the Indian knowledge process outsourcing market currently standing at only $4 b
Learn more
KPO Companies Gearing Up for a New Brand of Outsourcing in the Philippines
Great news for the Philippine KPO outsourcing space as the Outsource Portfolio (outsourceportfolio.com) has released another report outlining the growth of the Philippines as one of the world’s more competitive business process and knowledge process outsourcing destinations next to India. The research paper compares the Philippines with other major
Learn more
Philippine KPO Companies Showing Growing Competitiveness in the Global Market
In recent years, the number of Philippine Knowledge Process Outsourcing (KPO) companies has been increasing as its Business Processing Outsourcing (BPO) industry matures. Unlike BPO firms, KPO companies provide higher value services that require advanced information search as well as analytical, interpretation and technical skills.
Typical services o
Learn more
The Future of Knowledge Process Outsourcing in the Philippines
The Philippine’s Knowledge Process Outsourcing (KPO) sector is rapidly becoming one of the outsourcing industry’s biggest players. The knowledge process outsourcing sector has also grown in both size and total revenues in the past couple of years. Initially, the country’s locally owned and foreign-owned BPO companies offered only simple data entry
Learn more
The History of Knowledge Process Outsourcing (KPO)
Knowledge Process Outsourcing or KPO has been defined as “a continuation of BPO, though with rather more business complexity” in the book “Global Services: Moving to a Level Playing Field” by Kobayashi-Hillary and Sykes. KPO involves high-value work performed by highly skilled professionals who have specialized knowledge, skills and business exp
Learn more
