KPO

Enabling the Philippines to be at the Forefront of the Upcoming KPO Industry
The Philippines has always been an ideal place for a tropical holiday. With its tranquil beaches and magnificent islands, it entices people the world over. Presently, however, the Philippines is no longer considered as just a vacation destination. The country has also become the business process outsourcing (BPO) and knowledge process outsourcing (KPO) Learn more

How BPO and KPO Industries will Benefit from the Integrated University Program
Knowledge process outsourcing (KPO) is an up-and-coming industry spawned from business process outsourcing (BPO), which involves outsourcing the organizational processes that do not require serious decision making or does not involve the company's core competencies. Knowledge process outsourcing, on the other hand, is a higher level of BPO that requires Learn more

Diversified Career Paths: The Derivative of the Evolving BPO & KPO Industries
The BPO industry in the Philippines is ripe. We’re moving to a KPO age wherein more specialized professionals are needed to help propagate success in these financially trying times. Knowledge process outsourcing is a highly specialized type of outsourcing where services are more decision and analysis-oriented. It requires a workforce with a more speci Learn more

BPO: Paving The Way To KPO
If business process outsourcing is processes involving templates and standard operating procedures, knowledge process outsourcing is that form of outsourcing that is judgment- and decisions-based. BPO is to claims processing as KPO is to valuation modeling. To put it bluntly, BPO’s main goal is to take over a client company’s non-core “mundane Learn more